The Photoshop TWAIN plug-in connects with compatible devices that are installed on your computer.

You must install the Photoshop CS6 and later version of TWAIN plug-in for Photoshop CS6 and later.

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However, it is not always updated for new operating systems, and therefore may work less reliably than other scanning solutions, such as third-party utilities such as VueScan, the scanner software that comes with your scanner, or other scanning technologies.

These third-party utilities are dedicated scanning solutions, and they are more appropriate for critical or high-volume scanning.

If you use a third-party scanning application, save your scanned images as TIFF files, then open them into Photoshop.

This will probably be installed via your operating system, but you may need to contact your scanner manufacturer, especially for older scanners.

TWAIN is not supported in Photoshop when its run in 64-bit mode.

If you need a scanning solution when you run Photoshop in 64-bit mode, use the WIA (Windows Image Acquisition) interface for your device, if its available.

WIA is also available for use when running Photoshop in 32-bit mode.

However, the scanner manufacturer must provide a 64-bit scanner driver, and few do.

Contact your scanner manufacturer to determine if a 64-bit driver is available.

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Adobe strongly suggests that if you require the plug-in in Mac OS 10.6, you first install Rosetta.

See the Apple help forums for more information on working with Rosetta.

The preview of the imported image, or the imported image itself, appears incorrect onscreen.

For instructions, see Windows Help or contact your device manufacturer.

For assistance with this process, see the website for the device manufacturer.

If the problem persists with the most recent drivers, try one or both of the following: Import from your device using WIA.

Using the software included with your imaging device, import and save images, and then open the saved images in Photoshop.

For assistance, see the website for the device manufacturer.

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